Catalog Number : nmf1707
Title : Clinical Case Management: Understanding the Rational for the Model and the 3 Major Success Factors
Speaker : Barbara Faruggio

Webplay Recording Date : 3-23-2016
Webplay Price : $ 100 for two weeks viewing

Webinar Description:

This Webinar will focus on the definition and need for a CLINICAL Case Management Model, identifying the three success factors. A Case management model is defined, as a collaborative process of assessment, planning and coordinating the delivery of care for a safe patient journey. This needs to be every hospital's major focus. Unfortunately, many organizations speak of the "ideal" model but do not provide the initial support for the key drivers of the process. Unsuccessful models not only increase costs but compromise patient safety and staff morale.

Webinar Objectives:

• Defining the "ideal" clinical case management model
• List key strategies for each of the three major success factors
• Identity how to hire talented "case managers"
• Implement an effective orientation program and on-going in-service

Target Audience:

• Department Heads, Supervisors, Human Resources, Senior Leadership

Webinar Agenda:

• The evolution of case management in the healthcare environment
• How to "rebirth" your case management model to a more clinical focused approach and manage the change process
• Benefits of a clinical focused case management model
• Key elements of a clinical case management model
• Key functions of a clinical focused case management model
• Key role responsibilities of "THE" healthcare team
• The restraining and driving forces impacting a clinical case management model in relationship to your organization's current culture
• Three major success factors: administrative, physician and staffing support
• Demonstrating administrative support: effective rounding by the senior management team
• Strategies to increase physician engagement
• Developing the staffing model to meet your organization's needs
• How to select "talented staff"- the selection matrix
• An effective orientation & on-going educational process
• The three most common barriers impacting success

Contact Hours:

• Nursing participants: Instruct-online has approved this program for 1.2 contact hours, Iowa Board of Nursing Approved Provider Number 339.
• All other participants: Must attend the entire Webinar and complete a Webinar critique to receive a 1 Hour Attendance Certificate for each program.

Completion of offering required prior to awarding certificate.

Full tuition is refunded immediately on request if the participant has not been sent the program materials and instructions. Once the instructions (including access codes) have been sent, a full refund will be issued only after the program runs and it is verified that the participant did not access the program.